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Plan ahead. When
you know you are going out to have a few drinks, make plans to get home
safely BEFORE you go out. Whether you have your own DD, have someone
pick you up, take a taxi or call Designated Driver of Colorado Springs,
it's best if you know how you are getting home before you have your
first drink. |
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| When you choose to call
Designated Driver of Colorado Springs, make sure you know how our
service works. Get familiar with our hours and days of operation, who
our sponsors are, and what we can and cannot do. It would be unfortunate
to get where you are going and begin drinking, only to call us at the
end of the evening and find out that your ride does not qualify for use
of our service. |
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Our hours
of operation are Tuesday thru Saturday from 10 pm to 3 am. Our service
is only available for customers of our sponsoring locations. For a
complete list of our sponsors, please visit our Food & Drink page. If you have purchased our Gift of Life sponsorship, you do not need to be at a sponsoring location.
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The
only way we can provide our service is to drive you home in your
vehicle. We are not a taxi service, and we do not want to be one. We do
not have a taxi license, and that means we cannot transport people in
our vehicles. If you do not have your car with you, we cannot give you
a ride. Our goal is to reduce or eliminate the amount of alcohol
related traffic incidents. If you don't have a vehicle, you can't
create any kind of traffic incident.
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| Make sure you have your
current proof of insurance in your car. Colorado State Law says that it
is the driver's responsibility to make sure that the vehicle they are
driving is insured. Our drivers are not required to drive a vehicle that
cannot show current proof of insurance, and if you cannot show current
proof you may not get a ride. |
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When you
dial 719-650-3450 your call will be answered by our system, which
informs you "your call will be answered shortly, so please stay on the
line". You will then be placed in a queue and your call will be
answered in the order it was received. Do not hang up and call back, or
you may lose your place in line.
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| PLEASE DO NOT CALL FROM INSIDE
THE BAR! There is too much noise and loud music inside the bar,
and it makes it nearly impossible to hear each other. The most commonly
used word from our customers is the word "WHAT?" We need to be able to
hear each other, and we need your full attention in order to give you a
ride. If we cannot hear each other, you will be told to call back when
you are outside. |
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| Call 20-30 minutes before you
are ready to leave. Early in the evening, your wait time may be as
little as 15-20 minutes. As we get closer to 2:00 your wait time can be
45 min. - 1 hour on a very busy night. We guarantee that we will get to
every ride on our list no matter how long it takes. If you experience a
long wait time, please be patient. Our service is well worth the wait. |
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| Plan to leave a little earlier
than everyone else. Most people wait until 2:00 before they call us, and
this rush causes congestion on our phone lines and longer wait times for
everyone. If you avoid the rush and leave a little earlier, your wait
time probably won't be very long. |
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| Please remember where you
parked your car. Since we are not allowed to have people in our own
vehicles, our drivers need to meet you at your car. If you need to,
write down the street names of the nearest intersection to where you are
parked. If you cannot find your car, we cannot give you a ride. |
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| Our operators will ask you a
few questions. They will ask you your name, phone number, where you have
been drinking, what kind of car do you have, where is it parked, can you
show current proof of insurance, how many people you have in your party,
and what part of town we are taking you to. You will then be given an
approximate wait time. Make note of the time you called and your
approximate wait time. If it appears to us like it will be longer than
the estimated wait time, we will call you back and let you know. |
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| When our drivers are on their
way, they will call you on your phone. If they cannot reach you after a
few attempts, you will miss your ride and the drivers will move on to
their next ride. That is why it's very important for you to answer your
phone. If you do not have a phone, use a friends phone or the bar's
phone. If your battery is dying, or if there is some other reason why
you cannot answer a phone, please let the operator know and we will make
sure the drivers are aware of your situation. |
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| Please have yourself and all
members of your party at your vehicle when our drivers arrive. If you
are not ready, you will miss your ride and our drivers will move on to
their next ride. You will have to call back when you are ready. |
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| When the drivers get to your
car they will ask for your proof of insurance, they will perform a quick
inspection of your vehicle, and they will ask for your signature on the
inspection. If they cannot fill out their paperwork and get a signature,
they cannot give you a ride. |
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| When the ride is to begin, you
and your party will ride in your car with one of our drivers. The other
driver will follow behind. Our drivers cannot take you to get food, go
shopping, or any other stops along the way. We have other customers
waiting for our service, so our drivers need to go straight to your
destination and be available for the next ride as soon as possible. |
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| Please be courteous and
respectful to our drivers, because they are providing you with a
valuable service. If you or anyone in your party is rude, disrespectful,
angry, shows inappropriate or violent behavior, the drivers have the
right to refuse the ride. If our drivers feel threatened at any time
during the ride they will pull over, take your keys and call the police.
Please don't let this happen. |
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| When the ride is over, please
consider giving the driver a generous tip. Our drivers are volunteers,
and they use their own vehicles. Tips help them pay for fuel &
maintenance, and puts a few honest dollars in their pockets. The average
tip is $20 and is split between both drivers. If you live a long way from where you drank, we would like
to encourage you to consider a little more than the average tip for their
time. Remember, they are not delivering a pizza or bringing you a
burger, they are driving you AND your car home. A generous tip is far
less expensive than a DUI, an accident or worse. |
